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Shipping and returns

We do everything we can to ensure that the delivery of your order is fast, clear and to your satisfaction.

If you have any questions, call us on +31 (0)20-453 6080 or send an email to: [email protected].

 

 

What does delivery cost?

For art:

Shipping costs are not listed in the web shop. We will contact you before delivery.

 For wine:

Pick-up in Amstelveen: free of charge

Shipping from EUR 7.95 and free of charge for orders exceeding EUR 90.-

 

 

When can I expect delivery?

For art: we will contact you to discuss delivery.

For wine:

Pick up in Amstelveen: in consultation

Shipping within 1-5 working days

Feel free to call us if you're in a hurry. Who knows, we may be able to fulfil your request.

 

 

 

Product returns

 

1 Completion of form

If you wish to exercise your right of withdrawal, you can do so by filling in the model form and sending it to [email protected]. Alternatively, you can send an e-mail to [email protected] stating your name and address, order date and invoice details. We will send you an email confirming receipt of your request.

 

2 Returns

After invoking your right of withdrawal, you must then return the product within fourteen (14) days at the latest.

 

3 Packaging

The product must be returned in its original packaging and in accordance with our instructions. You are responsible for any damage caused to the product during its return shipment.

 

4 Burden of proof

As a consumer, you bear the burden to prove that you have exercised your right of withdrawal correctly and on time.

 

5 Costs

Any returned orders are entirely at your expense.

 

6 Reimbursement

We will refund you in full, along with any costs for delivery, within fourteen (14) days after we have received the returned product. The method of reimbursement will be the same as the payment method used for the order. However, if you used a more expensive method of delivery than the standard one, we will not refund the difference.

Create an account

By creating an account with our store, you will be able to move through the checkout process faster, store multiple addresses, view and track your orders in your account, and more.

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