We do everything we can to ensure that the delivery of your order is fast, clear and to your satisfaction.
If you have any questions, call us on +31 (0)20-453 6080 or send an email to: [email protected].
What does delivery cost?
Shipping costs are not listed in the web shop. We will contact you before delivery.
Pick-up in Amstelveen: free of charge
Shipping from EUR 7.95 and free of charge for orders exceeding EUR 90.-
When can I expect delivery?
For art: we will contact you to discuss delivery.
Pick up in Amstelveen: in consultation
Shipping within 1-5 working days
Feel free to call us if you're in a hurry. Who knows, we may be able to fulfil your request.
1 Completion of form
If you wish to exercise your right of withdrawal, you can do so by filling in the model form and sending it to [email protected]. Alternatively, you can send an e-mail to [email protected] stating your name and address, order date and invoice details. We will send you an email confirming receipt of your request.
After invoking your right of withdrawal, you must then return the product within fourteen (14) days at the latest.
The product must be returned in its original packaging and in accordance with our instructions. You are responsible for any damage caused to the product during its return shipment.
4 Burden of proof
As a consumer, you bear the burden to prove that you have exercised your right of withdrawal correctly and on time.
Any returned orders are entirely at your expense.
We will refund you in full, along with any costs for delivery, within fourteen (14) days after we have received the returned product. The method of reimbursement will be the same as the payment method used for the order. However, if you used a more expensive method of delivery than the standard one, we will not refund the difference.